OUR QUALITY POLICY

• NET PALMA CLEAN, S.L. is an integrated service company specialised in providing services of: Cleaning, Polishing, Brightening and Painting.
• NET PALMA CLEAN, S.L. establishes as a priority objective within its Quality Policy, that the services offered deserve the full customer satisfaction in terms of guarantee and quality, for this, it is considered necessary the implementation of the Quality Management System established according to the UNE-EN ISO 9001:2015 standard.

  Las directrices generales de nuestra Política de Calidad son las de:

• Ensure the competence of all staff by providing adequate information and training to workers.
• Understand our customers’ needs and meet their requirements and expectations.
• Develop and enhance our customer satisfaction monitoring in order to continuously improve.
• Guarantee that the final quality of the service provided to the client is the result of planned and systematic actions of PREVENTION, DETECTION, CORRECTION, AND CONTINUOUS IMPROVEMENT throughout the entire cycle of our management.
• Establish and regularly review the Risks, Opportunities and Goals we set ourselves annually in accordance with the commitments made by the organisation and its management.
• Communicate any event or change in our organisation to customers, suppliers and employees.
• Ensure at all times compliance times with the Legislation and Regulations that apply to us, as well as the requirements that the company subscribes to this effect.

  We are sure that all these efforts will lead to improving the quality of our work, helping to ensure a better future for NET PALMA CLEAN, S.L.

  The Management.

  In Palma, 5th December 2019.